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Service Agreement

Terms of Service

Last updated: 09/02/2026

Important Notice

creditcardhelp.uk provides general information and tools for personal budgeting. We are NOT regulated financial advisers and do NOT provide regulated financial advice.

1. About This Service

creditcardhelp.uk ("the Service") is a free online tool operated by Brindleford Tech that helps users plan their credit card debt repayment. The Service provides calculations, strategy comparisons, and AI-generated suggestions based on information you provide.

2. Not Financial Advice

Disclaimer

The information and tools provided by this Service are for general informational purposes only. They do NOT constitute:

Regulated financial advice
Debt counselling
Credit advice
Legal advice
Tax advice
Need Professional Help?

For professional debt advice, we recommend contacting free UK debt charities: StepChange (0800 138 1111), Citizens Advice (0800 144 8848), or National Debtline (0808 808 4000).

3. Use of the Service

By using this Service, you agree to:

Provide accurate information
Use the Service only for personal, non-commercial purposes
Not attempt to access other users' data
Not use the Service for any unlawful purpose

4. Account Registration

To save your data, you must create an account with a valid email address and password. You are responsible for maintaining the security of your account credentials. We only store your email and an encrypted password hash — no other personal information is required.

5. Accuracy of Information

While we strive to provide accurate calculations, the Service:

Relies on information you provide
Uses mathematical models that may not account for all real-world factors
May not reflect changes in interest rates or terms by your credit providers
Should be used as a guide only, not as a definitive financial plan

6. AI-Generated Content

The Service uses AI (OpenAI) to generate personalised suggestions. This AI-generated content:

Is based solely on the financial data you provide
May not consider your full financial situation
Should not be relied upon as professional advice
May occasionally contain errors or inaccuracies

7. Limitation of Liability

To the fullest extent permitted by law, Brindleford Technologies Ltd and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Your use or inability to use the Service
Any decisions made based on information from the Service
Any unauthorised access to your account
Any bugs, viruses, or errors in the Service

8. Free Service

This Service is provided free of charge. We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

9. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

If you have any questions about these Terms, please contact:

Brindleford Technologies Ltd
Email: hello@creditcardhelp.uk
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Registered in England & Wales • Company No. 16871436